Declaration of Protection of Personal Information
We, Citibank Japan Ltd., are aware that the personal information of our customers is the important property of each customer and its appropriate protection and use is one of our most important considerations.
We hereby declare that we comply with the following and make efforts at all times to accomplish appropriate protection and use of customers' personal information.
<Handling of Personal Information by Citibank>
1. We will comply with all applicable laws, regulations and guidelines in relation to customers' personal information, and safeguard, according to strict standards of security and confidentiality, any information our customers share with us.
2. We will collect customers' personal information in a lawful and fair manner. The main methods of collection are collection through applications to open accounts, loan applications and requests for remittance into accounts. If we collect personal information indirectly, we will ensure that the provider of the information has taken the legal steps (such as acquisition of the principal's consent or opt-out) required for the provision to a third party. Opt-out is a situation where the purpose of use of the person's personal information includes disclosure to third parties and such disclosure will be terminated upon such person's request.
3. Unless the customers' consent is obtained or other exceptions apply, we will limit the use of personal information of our customers to the minimum we require for implementing the purpose of use preliminarily disclosed to customers. If we change such purpose of use, we will promptly notify the customers of such change. For details of the disclosed purposes of use, please refer to "purpose of use for general bank product and other services" in the privacy section of the PC website.
We will specifically define the purpose of use so that it will be clear to customers and try to limit the purpose of use according to each situation where personal information is obtained. For example, we will limit the use of the responses to various questionnaires to the collection of questionnaires.
4. We will permit only authorized employees, who are trained in the proper handling of customer information, to have access to that information.
5. We will not provide the customers' information to outside parties unless one of the following applies:
- the customer agrees to such provision
- such provision is required by applicable laws and regulations
- such provision is required for the protection of human life, physical health or - property
- support services are outsourced to other organizations
- we co-use with the co-users as mentioned
- any other special reason applies
<<Citibank Top
Copyright (C) 2012
Citibank Japan Ltd.
