Change Profiles and Download Forms

Fund Transfer and Remittance Payee Registration

• Local Remittance Registration/Cancellation Application (PDF file 483.93KB)
• Overseas Remittance Registration/Cancellation Application (PDF file 164.54KB)

Address Change

• Address Change Request (PDF file 530.45KB)

-	Address change to a post-office box or a work place or non-resident address is not acceptable.
-	"Special Account" holders require a different form to change address. If you are a "Special Account" holder, please call toll-free on 0120-322-522, or visit your nearest branch.
-	Please note that the Japanese withholding tax rate on interest, and access to Citibank services, will change for customers with Non-Residential Status by changing to an overseas address and Non-Residential Status.

• Residential Status Change Request Form (PDF file 35.22KB)

Banking Card(Cash Card)

• Card/PIN/T-PIN Application and Change Request (PDF file 1032.11KB)

The form 'Card/PIN/T-PIN Application and Change Request' accepts reissuence of a banking card, PIN for the card, T-PIN for telephone and switching to an IC card.

• Withdrawal Limit Change Request (PDF file 1379.72KB)

You can submit a banking card limit change request by using the e-Form service on Citibank Online ('E-mail Address for Alert Service and Instant Insight' and 'One Time Password (OTP) Service' are required to submit your e-Form request via Citibank Online)

Envelope

• Envelope [Japanese only] (PDF file 45.16KB)

Please use the envelope to submit request forms.

Notice

• Request Forms are read-only. Please print the form, fill it in completely, and mail it to the address below. We do not accept request forms by facsimile or e-mail.
• Please make sure to sign, or append your registered seal.
• Please make sure to keep a copy for your own records.

Mailing Address

• Citibank Japan Ltd. Operation Center P.O. Box 401 Naha, 900-8695
• Citibank Japan Ltd. Operation Center
  Tomari Pier Passenger Terminal Bldg. 5F, 3-25-1 Maejima, Naha-shi, Okinawa, 900-0016