Software programs known as "spyware" can be used to steal customer data such as passwords and account numbers from PCs. This information can be used in fraudulent transactions and pose a serious problem.
Beware of suspicious e-mails with an attachment or those asking you to click on a link to an unknown website. The simple act of opening an attachment or clicking on the link secretly installs software onto your computer.
Once installed, spyware can record everything you type, including user ID and passwords and account or personal information. Criminals know how to retrieve this information, or even setup spyware to automatically send your personal information back to them.
Citibank's Virtual Pad provides an effective defense against the dangers posed by keylogger spyware programs for Citibank Online sign-on. Please use the virtual keypad that appears on your computer screen to enter your user ID and passwords.