Beware of Direct Mails and Flyers from People Claiming to Represent Citi
There have been reports of fraudulent attempts to sell financial products by people claiming to represent banks and bank group subsidiaries.
Some direct mails and flyers are inscribed with genuine-looking imitations of the Citibank logo, and to induce a response they may allude to an urgent or threatening condition concerning your account. If you receive any fraudulent direct mails or flyers, please contact CitiPhone Banking immediately.
- Text Size
-
-
-
Lost/stolen cash cards notifications and inquiries (Reference and transaction are not available)
Within Japan
(Telephone charges apply)
From overseas
(Telephone charges apply)
(Automated Voice Guidance Service)
Card PIN change
Service hours:
Weekdays 9:00-16:30
Telephone PIN change
Service hours:
24 hours a day, 365 days a year
Please note this service is not available at certain times.
 |
Citibank Japan Ltd. Solicitation Policy Basic Policy for Anti-Social Forces How to use this site シティバンク銀行株式会社 登録金融機関 関東財務局長 （登金） 第623号 加入協会 : 日本証券業協会（特別会員）, 社団法人 金融先物取引業協会 Copyright © 2010 Citibank Japan Ltd. |