Where can I use my Citibank Banking Card？
You can use your Banking Card at Citibank ATMs in Citibank branches and other ATM booths, city banks (BANCS), regional banks (ACS), and Japan Post Bank/post office. At city banks and regional banks ATMs, only withdrawals are possible, but both withdrawals and deposits are possible at SEVEN BANK ATMs and Japan Post Bank/post office CDs/ATMs.
Also note that when you use your Banking Card overseas, you can make withdrawals in local currency, not only at Citibank CDs/ATMs, but also at the CDs/ATMs of our affiliated networks.
| * | When you withdraw cash from CD or ATM outside Japan, you will be charged overseas ATM service charge of 210 yen (incl. tax) per withdrawal when using your Banking Card and US$2.00 per withdrawal when using Gaika Cash Card.
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Related information
- Banking Card
- Withdraw funds in more than 170 countries and regions worldwide
- Text Size
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Lost/stolen cash cards notifications and inquiries (Reference and transaction are not available)
Within Japan
(Telephone charges apply)
From overseas
(Telephone charges apply)
(Automated Voice Guidance Service)
Card PIN change
Service hours:
Weekdays 9:00-16:30
Telephone PIN change
Service hours:
24 hours a day, 365 days a year
Please note this service is not available at certain times.
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