How can I check my account number？
Your account number appears on the Consolidated Bank Statement (eStatement) you receive from Citibank. Your Yen Savings Account number also appears on your Banking Card. The last 7 digits of the 16-digit number on the front of your card is your Yen Savings Account number.
Verify your Citibank account number, Bank Code, and Branch Code.
Related information
- Consolidated Bank Statements
- You can check your transaction details and account balances at a glance with your Consolidated Bank Statement.
For more information
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Lost/stolen cash cards notifications and inquiries (Reference and transaction are not available)
Within Japan
(Telephone charges apply)
From overseas
(Telephone charges apply)
(Automated Voice Guidance Service)
Card PIN change
Service hours:
Weekdays 9:00-16:30
Telephone PIN change
Service hours:
24 hours a day, 365 days a year
Please note this service is not available at certain times.
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