How to Start a Foreign Currency Transactions

Step 1 Opening an Account and Making a Deposit
   
Account Holders
Have you deposited money to your account? If yes, proceed to Step 2.
For Non Account Holders
You can open an account through the Internet, at a Branch service counter or over the phone.
For more details, click on the icons to the right.
Branch Service Counter
Internet
CitiPhone Banking
Deposit Money to Your Account
There are three ways in which you can deposit money to your account: at a Branch service counter, at a domestic ATM (Citibank ATM, Japan Post Bank/Post office CD/ATM, Seven Bank ATM), and through domestic bank transfer.
For more details, click on the icons to the right.
Branch Service Counter
Domestic ATM
Bank Transfer
 
Step 2 Personal Profiling
 
Before Starting Your Foreign Currency Transactions
Please read "Risks and Commissions of Foreign Currency Deposits" regarding risks, commissions, and other important notices before starting a transaction. Additionally, please fill out the "Personal Profiling for Investment and Foreign Currency Deposits" questionnaire, which allows us to offer products that are appropriate for you. Please note that your request may not be accepted if the result of the questionnaire proves inadequate for the risk level of the product in which you are interested. You may fill out the questionnaire at a Branch service counter, on Citibank Online, CitiPhone Banking or via mail.

For more details, click on the icons to the right.
Branch Service Counter
Citibank Online
CitiPhone Banking
Via Mail
Step 3 Transactions
 
Begin Transaction
After submitting the "Personal Profiling for Investment and Foreign Currency Deposits" questionnaire, you can begin your foreign currency transactions.

For more details, click on the icons to the right.

Commencing your transactions
Branch Service Counter
Citibank Online
CitiPhone Banking
   
  • At Citibank, customers are charged a monthly account maintenance fee of 2,100 Yen (tax included), which is deducted from their account on the first banking day of the following month. However, this fee is waived when any of the below criteria is met:
. the Total Average Monthly Relationship Balancein foreign currency in the previous month is equivalent to 200,000 Yen or more,
. the Total Average Monthly Relationship Balancein the previous month is equivalent to 500,000 Yen or more,
. the customer is paying a housing loan (including Mortgage Power),
. the average monthly loan balance for Advance Money or card loans in the previous month is 4 Yen or more,
. the customer is a member of the Citi Platinum Card or Citi Gold Card issued by Citi Card Japan Inc. (Citi Platinum VISA Card, Delta skymiles Citi Platinum VISA Card, Citi Gold Card, Delta skymiles Citi Gold VISA Card, Citi Elite, and Citi Dollar Card) and designates a Citibank account to pay balances on these cards, or
. a new account is opened for the month in which the account is opened and the two subsequent months.
  • Foreign currency deposits are not covered by any deposit insurance.
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