Introduction of EV SSL Certificates

February, 2010

Dear customers,

Thank you for banking with Citibank.

In order to improve the security of our online banking service, we have introduced Extended Validation SSL Certificates (EV SSL Certificates).

Extended Validation SSL Certificates give high-security Web browsers information such as Microsoft Internet Explorer 7 to visually identify a Web site's organizational identity.

1. Internet Explorer 7 screen sample

2. How to set up your browser

Windows Vista / Internet Explorer 7

Click the Tools button and select "Phishing site detection". Enable "Automatic web site" validation.

Windows XP / Internet Explorer 7

A) If the address bar is not changed to green, you need to update "Root certificates" of Internet Explorer 7.

Click the Tools and click Windows Update. => Then you will be navigated to Microsoft Windows Update web site.
Please note that after the page loads, browser will first check your computer for updates. This may take few seconds. So please wait till the page displays two buttons "Express" and "Custom"
Click "Custom"
Select "Software, Optional"
Check "Update Root Certificates" and "install the latest Root Certificates".

*	If "Update Root Certificates" is not shown, your browser's Root Certificates is the latest version.

B) Click the Tools button and select "Phishing site detection". Enable " Automatic web site" validation.

For any further inquiries, please call Citibank Online Helpdesk.
(Available 24 hours a day, 365 days a year)

Japan: 0120-41-0956
Overseas: 81-45-330-2888 (Telephone charge apply)

About Extended Validation SSL Certificates
Extended Validation SSL Certificates were created to give high-security Web browsers information to clearly identify a Web site's organizational identity. As one of the anti-phishing countermeasures, many Japanese financial institutions including banks have implemented this features to their web sites.

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