Transfers to Unregistered Payees - Domestic Citibank Branches

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On the "Transfers to Unregistered Domestic Citibank Payees" menu, you may make transfers to payees (with domestic Citibank accounts) that have not been registered on your Payee List. Below are instructions for using this service.


Request One Time Password

Click "Proceed” to Request One Time Password".

To transfer funds to an unregistered payee, you will need to acquire a One Time Password.
When you click "Proceed” to request One Time Password", a One Time Password will be sent to your registered email address.

*A One Time Password is valid for 1 hour and 4 transactions from the time it is sent.

You need to register for the One Time Password Service before you can request an OTP. To register, select "Register for One Time Password Service" from the "Fund Transfers" menu. Follow the link below for more details.

Registering for the One Time Password Service

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Enter One Time Password

Enter the One Time Password that was sent to your registered email address.

Confirm the One Time Password you entered, then click "Next".

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Select debit account

Select the account you wish to use to fund the transfer from among the accounts listed.

Choose a debit account from among your deposit accounts. It may be any of the following types of accounts.

  • [Yen Savings Account]
  • [e-Savings Account]
  • [MultiMoney Savings Account]
*Only the accounts you hold will appear as options.
*The remitter name shown will be your account holder name.
*You cannot change the remitter name.

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Enter the payee account number

Enter the payee's account number.

Please enter the payee account number

*Make sure to enter the account number in single-byte roman alphanumeric characters.
*You may not transfer or remit funds to the Yamabuki Branch (802), which has a special status.

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Register payee

To register the payee on your Payee List, check the box.

Payees (recipients) included on your Payee List are displayed in alphanumeric characters.

*The payee will be registered when the transaction is complete.
*You do not need an OTP for Transfers to Registered Payees.

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Enter transfer amount

Enter the transfer amount in Japanese Yen.

Make sure to use only single-byte characters.
Do not include commas or any currency symbol.

*If you have registered a mobile phone email address as the address for receiving your One-Time Password (OTP), the amount that you can transfer on any business day (between 18:30 and 14:30 the following day) is between 1,000 yen and 4 million yen, excluding commissions.
*If you have registered a PC email address as the address for receiving your OTP, the amount that you can transfer in any business day (between 6:30 p.m. and 2:30 p.m. the following business day) is between 1,000 yen and 2 million yen, excluding commissions.
*Daily limit of domestic fund transfers is up to 15 transactions per business day.
*You must enter a One Time Password in order to transfer funds to unregistered payees.

Click "Next".

If a text field for entering the payee name appears, please enter the payee name and then click "Next" again.

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Confirm details

The information you entered in Steps 3 - 6 appears.

Be sure to check that the payee name and the transfer amount are correct.
The total debit is the sum of the amount transferred to the payee including service charges.

Confirm the information, and if there are no errors, click "Submit".

To change the information you have entered, click "Back".

*Please note that once you execute the transfer, it cannot be cancelled.

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Complete transfer

The details of the transfer appear.

*The balance shown for your debit account will be updated after the transfer is completed.

Now you can continue to another operation.

To make another transfer, click "Make Another Transfer".

To print out your transaction record, click "Print"

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