Change Address

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Customers may change the registered address in the menu, “Change Address”.
Below are instructions for making address changes.

Confirm Your Registered Address

Your current registered address will be displayed.

Ensure that it is correct, then select what you would like to change. Click on “Next.”

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Enter changes you would like to make

Enter changes you would like to make, then click on “Next”.

To change your registered address only

Enter zip code and click on “Search”. Possible addresses will appear. Select one.

*	All 7 digits of the zip code must be entered.

Required fields are listed below.

• Zip code (one-byte letters)
• Prefecture (two-byte Kata-kana and Kanji)
• Address 1 (two-byte Kata-kana and Kanji)
• Address 2 (two-byte Kata-kana and Kanji)
• Address 3 (two-byte Kata-kana and Kanji)

To change your registered address and phone number

A required field is listed below.

• Phone number (home)

To change your registered phone number only

Enter zip code, then click on “Search”. Possible addresses will appear. Select one.

*	All 7 digits of the zip code must be entered.

Required fields are listed below.

• Zip code (one-byte letters)
• Prefecture (two-byte Kata-kana and Kanji)
• Address 1 (two-byte Kata-kana and Kanji)
• Address 2 (two-byte Kata-kana and Kanji)
• Address 3 (two-byte Kata-kana and Kanji)
• Phone number (home)

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Confirm information you have entered

Confirm details of the information you entered, then click on “Request address change”

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Request completed

The requested address change will be processed in approximately one week.

To re-confirm details of requested changes or to print, please click on “View transaction record”.

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