e-Form / Overseas Remittance Registration (Foreign Currency)

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e-Form is a service to make a request to manage your information and service in Citibank Online.

Below are the instructions for making an Overseas Remittance Registration (Foreign Currency) request using our e-Form Service.

Select e-Form for Overseas Remittance Registration (Foreign Currency)

Click “Customer Service” from the main menu on the left-hand side of the screen and select “Overseas Remittance Registration (Foreign Currency)” below “e-Form”.

• If you have not registered your e-mail address for Alert Service
  Please register your e-mail address for Alert Service in order to start using our e-Form Service. Clicking on “Register E-mail Address” will take you to the registration screen.

*	By registering for Alert Service, you will receive an e-mail notification for the below items: ・Request received notification ・Cancellation notification of requests with incomplete detail ・Request completed notification
*	Please refer to the help link below for Alert Service subscription and e-mail address change Configure Alert Service

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  You will need a One Time Password to use our e-Form Service. Please refer to the help links below on our OTP Service.
  
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Read Notes

Please read “Notes”, “Terms and Conditions”, and click “Next”.

Clicking “Cancel” will end the session, and return you to the e-Form menu.

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Input Request Details

Please read the below instructions carefully and enter request details. After entering the required information, please click “Next”.

Clicking “Cancel” will end the session, and return you to the e-Form menu.

Clicking “Back” will return you to the “Notes” page.

INSTRUCTIONS:

• Please fill in the information in English.

(1)	Beneficiary Branch Address: Please specify the branch address. Registration cannot be accepted without this information.

(2)	Beneficiary Bank Name： Please specify the beneficiary bank (DO NOT ABBREVIATE). Some financial institutions such as securities companies and credit unions cannot accept transfers directly.

(3)

Currency： Please specify one remitting currency. Remittance is normally in US Dollars, but for countries in chart (*1), you can choose to remit in the country's local currency. For the countries specified in chart (*2), you can choose to remit in EURO. For remittances in EURO, you must also specify the SWIFT code in section for Bank Code and IBAN code in section for Account Number. You cannot use this e-Form for registration of remittances in yen.

*1　Remittance Possible in Local Currency
*2　Remittance Possible in EURO

(4)	Bank Code: If you are remitting funds to the following countries, please confirm the necessary coding with the beneficiary bank, and specify the bank code.

(5)	Account Type: Please check the account type. You can leave it blank if not specified.

(6)	Account Number: Account number may be different from the number embossed on your cash card. Please confirm with your bank statement.

(7)	Beneficiary Name: Please fill in the beneficiary name as specified as the account title, in English.

(8)	Beneficiary Address: Please specify the beneficiary address. Registration cannot be accepted without this information. If the beneficiary is a corporation, please also specify the name of the country of the headquarters/ head office.

(9)

Further Credit Information (Only As Necessary): For transfers to security companies, etc. where the fund is to be further credited through the account in (7),　please specify the Name and Account Number of the final beneficiary. Additional information required such as student ID & name for school enrollments, policy number for Insurance Companies are also to be specified here. Please take note that the length of the message is limited.

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Review Request Details and Submit the Request

Please review the information you have entered in the form. You can correct the information in the form by clicking “Back” if required

After confirming that all the information has been entered correctly, please click “Submit”. Your request will be submitted successfully, and you will receive an e-mail notification to the e-mail account you have registered for our Alert Service.

Clicking “Cancel” will end the session, and return you to the e-Form menu.

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Confirm Request Details

Please confirm your form entry details and reference number.

Clicking “View Record” will display your request details in printable format. Please click the “Print” button at the top right to print out the form entry for your reference.

Clicking “Back to e-Form Top” will return you to the e-Form Menu page.

Clicking “Back to Citibank Online Top” will take you to the Citibank Online Top page.

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Process Flow after Request Submission

Request via Citibank Online will be processed within 3 – 5 business days. Requests submitted after 15:00 (JST) on business days and/or holidays will be processed from the next business day.

E-mail notification will be sent to your e-mail address registered for our Alert Service when your request has been processed successfully.

In case we cannot proceed with your request for an incomplete e-Form or other reasons, the request will be cancelled and you will receive an e-mail notification for the cancellation in your e-mail account registered for our Alert Service. In such case, we will send detailed reasons for not accepting your request via “Citibank Online Message” in your Citibank Online account. Please check the message and make a new request with the necessary changes again. Thank you.

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