Read New Messages

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In the menu item, “Read New Messages,” you can read messages sent from Citibank. Below are the instructions for reading messages and using this service.

How to Use the Inbox

Received messages are displayed chronologically.

You may execute the following transactions.

To read messages

Click on the message you would like to read. To learn more about this, click on the link below.
How to Read Messages in Your Inbox/How to Use the Service

To compose a new message

Click on “Compose.” To learn more about this, click on the link below.
Compose a message

To delete a message

Check the box located to the left of the message you would like to delete, and click on “Delete.”

To download a message

Click on “Download.” The message will be downloaded in text format in the folder you selected.

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How to Read Messages in Your Inbox/How to Use this Service

  • Date
    The Date shows the day and time that Citibank sent you the message.
  • Subject
    The subject of the message will be displayed.

You may execute the following transactions.

To reply to this message

Click on “Reply to this message.” To learn more about this, click on the link below.
Replying to message

To read the next message/previous message

To read the next message, click on “Next message.” To read the previous message, click on ”Previous message.”

To delete a message

Click on “Delete message.”

To download a message

Click on “Download.” The message will be downloaded in text format in a folder you have selected.

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