Order Watch

	During your session, please do not use Browser Back Button and use "Back" or "Cancel" button inside Citibank Online.

This service lets Citibank automatically execute transactions on your behalf when the market rate matches the exchange rate specified by you.
View service page

Below are the instructions for making and managing your Order Watch.

Select Order Watch

Click “Buy/Sell Foreign Currency” from the main menu on the left hand side of the screen and select “Order Watch” below.

• If you have already registered your e-mail address for Alert Service
  "Create Order”, “Cancel Order”, “View Order Details”, and “Change Expiry Date” functions are available.
• If you haven’t registered your e-mail service for Alert Service
  Please register your e-mail address for Alert Service in order to start using Order Watch service.
  Clicking on “Register E-mail Address” will take you to the registration screen.

*	If you already have active Order Watch through branches or CitiPhone Banking, your most recent active orders, up to ten orders, will be displayed. The order details will be displayed by clicking “View Order Details”.
*	By registering for Alert Service, e-mail notification will be sent to you on the creation, execution, change, cancellation, and expiration of your orders. Please refer to the help link below on the subscription and e-mail address change of Alert Service.

Configure Alert Service

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Create Order

Click on “Order Watch” from “Buy/Sell Foreign Currency” on the main menu on the left hand side of the screen and select “Create Order”, otherwise click "Create Order" from Order Watch top screen.

*

Transactions after 16:50 (Japan Standard Time) and on Saturday, Sunday, or holiday When orders are placed with ordinary yen deposit accounts or e-Savings accounts as Source Account after 16:50, order amounts are debited on the following business day. If during this period the funds were moved out by means of ATM withdrawals, automatic utility payments, etc., any balance shortfall would automatically cancel the order. In this case, the notification regarding the cancelled order will be sent to your registered e-mail address for Alert service.

Click on “Buy” button for the currency you would like to purchase.

Order Detail input area will be displayed below the Currency Rates chart by clicking “Buy” button.

*	You can also use Order Watch for selling a currency you currently have in your account.

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Input Order Details

Orders can be placed in 3 ways by setting one or two of Order Rate. Place buy or sell order to take advantage of a stronger or weaker yen (Straight Order), preventing further losses (Stop Order), or combination of orders that help you transact at advantageous yen levels or prevent further losses (OCO).

• Straight Order
  Straight Order enables you to get exchange gains by specifying an Order Rate that is more advantageous than the current levels, ‘Buy’ Orders are to be placed at stronger Yen levels and ‘Sell’ Orders are to be placed at weaker Yen levels.

[Example]
When the market rate is 100 Yen per US Dollar, Customer places an Order Watch to "Buy" US Dollars at 95 Yen per US Dollars (Convert Yen to US Dollars). When the actual market rate reaches this specified Order Rate of 95 Yen per US Dollars, the order is executed.
Customer Rate, including exchange commission, is 96 Yen per US Dollar.

• Stop Order
  Stop Order is an order to limit exchange losses from exceeding a certain amount. You limit your exchange losses on foreign currency funds by specifying an order rate at which you would like to buy or sell a foreign currency to prevent further losses on the transaction.

[Example]
Current market rate is 100 Yen per US Dollar; Customer believes that Yen depreciation will accelerate once USD/JPY market rate exceeds 105 Yen. Customer places a "Sell" order for 105 Yen per US Dollar so that he hedges himself against an opportunity loss created by a weakening Yen. When the actual market rate reaches this specified Order Rate of 105 Yen per US Dollar, the order is executed.
Customer Rate, including exchange commission, is 106 Yen per US Dollar.

• OCO Order (One Cancel the Other)
  OCO Order is a combination of “Straight Order” and “Stop Order”. You can set two orders for the same currency. Depending on market movement, one of them will be executed and the other will be automatically cancelled.

[Example]
Customer wants to sell US Dollars if the market rate reaches 105 Yen per US Dollar to realize FX gains. But in case the market does not reach 105 Yen per US Dollar and on the contrary, Yen appreciates from the current market levels, then the customer may choose to sell at 95 Yen per US Dollar to prevent further FX loss due to a stronger Yen. Customer places an Order Watch to sell US Dollars at 105 Yen per US Dollar (Straight Order) and 95 Yen per US Dollar (Stop Order). Market rate matches 105 Yen per US Dollar earlier than the specified Stop Order Rate; hence the Straight Order gets executed and the Stop Order gets automatically cancelled.
Customer rate including exchange commissions, is 104 Yen per US Dollar.

How to create an order

Input Amount

Select the currency you would like to sell or buy, and then enter the amount in numeric format without commas.

Input Order Rate

Order Rate is the rate specified by the customer in the foreign exchange market.

Set Order Rate within the range of Order Rate Range excluding No Order Zone, which is displayed in the order input area. Enter in numeric format and select the numbers after the decimal point.

*	Orders cannot be accepted if the order rate is 0.5% more or less than the market rate, or is more than 110% or less than 90% of the market rate. Please note that this may change based on market conditions, etc.

*	Depending on market conditions, there may be some cases wherein orders cannot be accepted.
*	When the order is executed, "Customer Rate" which includes exchange commission, will be applied for currency conversion. Please check the Customer Rate before you submit an order on the Review Order screen.
*	Citibank will execute the order only when the market price is equal to Order Rate. The bid –offer prices quoted by various information providers are only indicative prices and do not necessarily reflect actual deals transacted in the market. Therefore, under market conditions where market rates only momentarily match the Order Rate specified by customer, the order might not be executed.

Select Source Account

Your order amount will be debited from the Source Account upon the order execution. While the order is active, the funds earmarked for this order cannot be used for other transactions. However interest accruing to the savings fund will be credited. If you desire to use the same funds for other transactions, you must first cancel your order.

Available accounts from the list below will be displayed in the pull-down menu.

• Yen Savings
• e-Savings
• MultiMoney Yen Savings

In case of “Sell” transaction, MultiMoney Savings account of the same currency will be automatically set as Source Account.

Select Destination Account

Available accounts will be displayed in the pull-down menu.

For a currency to be purchased for the first time, MultiMoney Savings account of the currency will be automatically set as Destination Account. After funds are converted into the designated currency, it is credited to the account.

*	Depending on the time of order execution, the withdrawals of the converted currency will be available from the next business day after the execution.

Select Order Expiry Date

Pick the date by clicking calendar icon, or input directly in the specified format (MM/DD/YYYY).
i.e.12/07/2009

*	Order Expiry Date can be set to a minimum of two business days after the day in which order is received, up to a maximum of 6 months. The order is valid till 7:00 AM of the expiry date.
*	Order Expiry Date can be freely updated until execution.

For OCO order, click on "Change to OCO order” and input Amount and Order Rate

Input section of ”OCO Order - 2” will be displayed below the details for “OCO Order - 1”.

*	Source Account, Destination Account, and Order Expiry Date are same for both orders.

Clicking on "Proceed" will take you to the next screen.

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Review Order Details

Details you entered in STEP3 will be displayed.

*	When the order is executed, "Customer Rate" which includes exchange commission, will be applied for currency conversion. Please check the Customer Rate before you submit the order.

Confirm the details of your order request, and click on "Submit" to place order.

To change your order information, click on "Back".

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Order Created

Details of your order will be displayed.

*	The notification regarding the accepted order will be sent to you if you have registered for Alert service.

To place another Order Watch, click on "Create another order".

To print out your transaction record, click on "Print".

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Check Order Status

Click “Order Watch” from “Buy/Sell Foreign Currency” menu, and select “My Orders” to view orders.

The order status (Active, Confirming, Executed, Cancelled, and Expired) will be displayed.

*	Records of Executed, Cancelled, and Expired orders will be shown for 99 business days.

Below is the list of order status to be displayed.

• Active: Valid orders. These orders can be cancelled or modified.
• Confirming: Verifying if order is to be executed or not.
• Executed: Executed orders
• Cancelled: Cancelled orders
• Expired: Expired orders

*	If you register for Alert service, notifications of your transactions will be sent to your e-mail address. For details, refer to the following.

Configure Alert Service

To check the detail of each order, check the appropriate button, and click on “View Order Details”.

For cancellation, click on “Cancel”.
To change the expiry date, click on “Change Expiry Date”.

You can filter your orders.

1.

Choose the filter category from [Buy/Sell], [Currency], or [Order Status].

2.

Pick the item by which you wish to filter.
If you would like to filter your orders by Buy or Sell, select one of them.
If you choose Currency as the filter, select the currency code.
If you select Order Status as the filter, select the status, such as Active, Confirming etc.

3.

Click on “Filter”.

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Cancel Order

Click on “Order Watch” from “Buy/Sell Foreign Currency” menu, and select “My Orders”.

*	You can also cancel your order in Order Watch top or Order Details screen.
*	Orders can be cancelled when the status is "Active".

For cancellation, check the appropriate button, and click on "Cancel".

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Change Expiry Date

Click on “Order Watch” from “Buy/Sell Foreign Currency” menu at the left navigation, and select “My Orders”.

*	You can also change the expiry date from Order Watch top or Order Details screen.
*	Orders can be modified when the status is "Active".

To Change the expiry date, click on "Change Expiry Date".

*	Order Expiry Date can be freely updated after 2 business days to maximum of 6 months from the order placement. The expiry date can be freely updated until execution.

Select the new expiry date.

Pick the date by clicking the calendar icon, or input directly in the specified format (MM/DD/YYYY).
i.e. 12/07/2009

Click on “Next”.

Confirm the change, and click on “Submit”.

You may execute the following transactions.

To purchase another Order Watch, click on “Create another order”.

If you wish to view another order status, click on “My Orders”.

To print out your transaction record, click on “Print”.

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