• Banking Services top
• Deposits/Withdrawals
• Fund Transfers/Overseas Remittances
  • Fund Transfers to Unregistered Payee Service
  • Fund Transfers to Japan Post Bank Accounts
• Service Charges
  • Total Average Monthly Relationship Balance
  • Discount Fees
• Change Profiles and Download Forms
• Overseas Use
  • How to Use Overseas ATMs
  • Notes Concerning Overseas CD/ATM Use
  • Contact from Overseas
• CAP Service
  • Limit Control
  • Alert Service
  • Virtual Pad
  • One Time Password Service
• Citibank Cards
  • Banking Card
  • Gaika Cash Card
  • Supplementary Card
• Branches & ATMs
  • Hokkaido Area
  • Kanto Area
  • Tokai Area
  • Kansai Area
  • Kyushu Area
  • Internet Branch (Japanese only)
  • Saturday Banking
  • Evening Banking
  • 365 Day Banking
  • Consulting Service
  • 24-hour, 365-day Free ATM Service
• Internet Banking
  • Service Details
  • How to Use Citibank Online
  • Notices Concerning Use of Citibank Online
  • Supported Environments/Browser Settings
  • Frequent Asked Questions
• Citibank Mobile
  • Service Details
  • How to Sign On
  • How to Register Your ID and Password
• CitiPhone Banking
  • How to Use CitiPhone Banking
  • Precautions When Using CitiPhone Banking
• Other Services
  • e-Statement
  • J-Debit
  • Demand Draft Issuance
  • US Dollar Cash Exchange Service
  • Consolidated Bank Statements

Contact from Overseas

For Inquiries regarding Banking Card (ATM card)

Verification, Inquiries, Transactions, and Customer Service (24 hours a day, 365 days a year)

81-45-330-2880 (Telephone charges apply)

Lost/stolen cash card notifications and inquiries (24 hours a day, 365 days a year)

81-45-330-2890 (Telephone charges apply)

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