• Service Charges
  • Total Average Monthly Relationship Balance
• Change Profiles and Download Forms
• Branches & ATMs

Change Profiles and Download Forms

You can make registration, cancellation, and change requests by mail.

Please download the appropriate request forms and read the notice below.

Request Forms

Fund Transfer and Remittance Payee Registration

• Local Remittance Registration/Cancellation (PDF file   483.93KB )
• Overseas Remittance Registration / Cancellation (PDF file   164.54KB )

Address Change

• Address Change Request*1 (PDF file   101.16KB )

Banking Card(Cash Card)

• Card Replacement, PIN or T-PIN Re-issuance Request (PDF file   1659.71KB )
• Withdrawal Limit Change Request (PDF file   1379.72KB )
• IC Banking Card Application and Limit Control Application (PDF file   793.65KB )

Envelope

• Envelope [Japanese only]*2 (PDF file   45.16KB )

*1

- Address change to the work place or non-resident address is not acceptable. - "Special Account" holders require a different form to change address. If you are a "Special Account" holder, please call toll-free on 0120-322-522, or visit your nearest branch. - Please note that the Japanese withholding tax rate on interest, and access to Citibank services, will change for customers with Non-Residential Status by changing to an overseas address and Non-Residential Status. • Residential Status Change Request Form (PDF file  172.56KB)

*2

Please use the envelope to submit request forms.

Notice

*	Request Forms are read-only. Please print the form, fill it in completely, and mail it to the address below. We do not accept request forms by facsimile or e-mail.
*	Please make sure to sign, or append your registered seal.
*	Please make sure to keep a copy for your own records.

Mailing Address

*	Citibank Japan Ltd. Operation Center P.O. Box 401 Naha, 900-8695
*	Tomari Pier Passenger Terminal Bldg. 5F, 3-25-1 Maejima, Naha-shi, Okinawa, 900-0016

　

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