Change Profiles and Download Forms

You can make registration, cancellation, and change requests by mail.

Please download the appropriate request forms and read the notice below.

*Information on registering and deleting fund transfer and remittance accounts is available here.

Request Forms

Fund Transfer and Remittance Payee Registration

Address Change

Banking Card(Cash Card)

Envelope

*1"Special Account" holders require a different form to change address. If you are a "Special Account" holder, please call toll-free on 0120-322-522, or visit your nearest branch.
*2Please use the envelope to submit request forms.

Viewing PDF Files

These request forms are PDF formatted. If you cannot open PDF files from the links on this page, you will need to install "Adobe Reader". Please download the software from the Adobe website. Get Adobe Reader
Adobe Reader Download

Notice

*Request Forms are read-only. Please print the form, fill it in completely, and mail it to the address below. We do not accept request forms by facsimile or e-mail.
*Please make sure to sign, or append your registered seal.
*Please make sure to keep a copy for your own records.

Mailing Address

Citibank Japan Ltd. Operation Center P.O. Box 401 Naha, 900-8695

 

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