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Domestic Fund Transfers to Unregistered Payee Service

What is the Transfers to Unregistered Payee Service?

The Transfers to Unregistered Payee service enables you to make domestic fund transfers whenever you want, to payees whom you have not registered in advance with Citibank.
One Time Passwords are used to ensure safety and security in the transfer.

Apply for your One Time Password Service now! (Required to start service.)

• How to use the Transfers to Unregistered Payee Service (to Citibank branch in Japan)
• How to use the Transfers to Unregistered Payee Service (to Unregistered Payee in Japan)

*	In order to use the Transfers to Unregistered Payee Service at Citibank Online, you will need to register for the One Time Password Service in advance. A One Time Password must be issued through Citibank Online every time you use the Transfers to Unregistered Payee Service.
*	You need to pre-register to make overseas remittances.

Notice

Service hours for fund transfers at Citibank Online

*	The times shown above are based on Japan Standard Time.
*	The business hours shown above are subject to change at any time without prior notice.
*	Services may be unavailable during early morning or evening hours.

Maximum number of fund transfers that can be made and amount of money that can be transferred per day

The maximum number of fund transfers that can be made and the amount of money that can be transferred via Citibank Online per business day (from 18:30 to 14:30 on the next business day) are shown below.

Amounts of money that may be transferred in one transaction

*

Please note that you need to complete your overseas fund transfer payee registration.

*

As one of the proactive measures to support prevention of financial crimes, Citibank Japan Ltd. conducts monitoring of transactions including the usage of fund transfers to both domestic and overseas recipients. If any suspicious transactions for fraud, abuse or equivalent reasons are detected, Citibank Japan Ltd. reserves the right to suspend a part of, or all related services without notice. Citibank Japan Ltd. will not be liable for any loss, damage, and expenses arising as a result of this action.

Domestic fund transfers
[Transfers to Unregistered Payee]

• You may transfer funds totaling between ¥1,000 and ¥4,000,000, not including service charges, on a given business day (18:30 to 14:30 the following day) if you register your mobile phone email address to receive One Time Passwords (OTP).
• If you register the PC email address to receive One Time Passwords (OTP), you may transfer funds totaling between ¥1,000 and ¥500,000, not including service charges, on a given business day (18:30 to 14:30 the following day).
• You must enter a One Time Password in order to use the Transfers to Unregistered Payee menu.

[Transfers to Registered Payee]

• You may transfer funds totaling between ¥1,000 and ¥6,000,000, not including service charges, on a given business day (18:30 to 14:30 the following day) if you have registered your mobile phone email address to receive One Time Passwords (OTP) .
• If you have registered the PC email address to receive One Time Passwords (OTP), you may transfer funds totaling between ¥1,000 and ¥500,000, not including service charges, on a given business day (18:30 to 14:30 the following day).
• Customers who create an “e-Savings” account as their first account with Citibank may register an e-mail address for One Time Password service at the time of opening their e-Savings account. In such cases, re-application for this service is not necessary. (A “signature card” must be sent to Citibank for the service to be activated.)
• Taking into consideration the possibility of unexpected delays, unsent e-mails, or mobile phone failure, it is strongly recommended that you register payees to whom funds are regularly transferred (“Transfers to Registered Payee” Service), rather than leaving them unregistered (“Transfers to Unregistered Payee” Service).
• The Transfers to Unregistered Payee Service is not available to corporate or non-resident account holders.
• To learn more about the Transfers to Unregistered Payee Service, go to the menu item “Notices” at Citibank Online.

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