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Recommended Environments / Browser Settings

This site is best viewed with the following combinations of browser and operating system (OS).

Recommended Environments

Screen resolution: Larger than 1024 x 768
(You can still be able to view pages at other resolution settings, but vertical and horizontal scroll bars may need to be used to view all contents.)

*	Testing of Operating System and Browser combinations is carried out on a best endeavors basis.

Citibank cannot guarantee that the above mentioned combinations will work in every situation as there are many variables such as browser plug-ins/overlays, anti-virus software, security and other patches to operating systems/browsers which cannot be tested in every single combination.

Browser Settings

If you use Internet Explorer 6, you can use Citibank Online with the default browser setting.
If you have changed your settings, please follow the directions below.

*	Please note that if you have installed security software, the settings of your pc environment may have been changed by the security software.

Microsoft Internet Explorer 6 / 7

1.

Enable JavaScript.

(1)

Select "Tools" from the menu bar.

(2)

Select "Internet Options" from the "Tools" menu.

(3)

Select the "Security" tab from "Internet Options".

(4)

Select "Custom" from "Security Level for this zone" in the "Internet Zone".

(5)

Next, click the "Custom Level" button located to the right of "Custom".

(6)

Select "Enable" for "Active Scripting" and "Scripting of Java applets" in "Script" on the "Security Settings" screen.

(7)

Click the "OK" button at the bottom.

2.

Set SSL v3.0.

(1)

Select "Tools" from the menu bar.

(2)

Select "Internet Options" from the "Tools" menu.

(3)

Select the "Advanced" tab from "Internet Options".

(4)

Select "Use SSL 3.0" in "Security" on the "Advanced" screen.

(5)

Click the "OK" button at the bottom.

3.

Set "Accept Cookies".

(1)

Select "Tools" from the menu bar.

(2)

Select "Internet Options" from the "Tools" menu.

(3)

Select the "Privacy" tab from "Internet Options".

(4)

Select "Advanced" from "Privacy".

(5)

IE6: Select "Always allow session cookies" in "Cookies" on the "Advanced Privacy Settings" screen.
IE7: Select "Override auotmatic cookie handling" on the "Advanced Privacy Settings" screen. And Select "Accept" in "First-party Cookies" and "Third-party Cookies" on the "Advanced Privacy Settings" screen.

(6)

Click the "OK" button for "Advanced Privacy Settings".

(7)

Click the "OK" button at the bottom.

Firefox 1.0 / 2.0

1.

Enable JavaScript.

(1)

Select "Tools" from the menu bar.

(2)

Select "Options" from the "Tools" menu.

(3)

Select the "Content" tab from "Options".

(4)

Select "Enable Java" and "Enable JavaScript" on the "Content" setting screen.

(5)

Click the "OK" button at the bottom.

2.

Set SSL v3.0.

(1)

Select "Tools" from the menu bar.

(2)

Select "Options" from the "Tools" menu.

(3)

Select the "Advanced" tab from "Options".

(4)

Select "Use SSL 3.0" in "Protocols" on the "Advanced" screen.

(5)

Click the "OK" button at the bottom.

3.

Set "Accept Cookies".

(1)

Select "Tools" from the menu bar.

(2)

Select "Options" from the "Tools" menu.

(3)

Select the "Privacy" tab from "Options".

(4)

FireFox 1.0 : Select "Allow sites to set cookies" on the "Cookies" screen.
FireFox 2.0 : Select "Accept cookies from sites" in "Cookies" on the "Privacy" screen.

(5)

Click the "OK" button at the bottom.

Safari 1.2/2.0

1.

Enable JavaScript.

(1)

Select "Safari" from the menu bar.

(2)

Select "Preferences" from the "Safari" menu bar.

(3)

Select "Security" from "Preferences".

(4)

Select "Enable JavaScript" on "Web Content" in the "Security" screen.

(5)

Close the window.

2.

Set SSL v3.0.

(1)

Select "Safari" from the menu bar.

(2)

Select "Preferences" from the "Safari" menu bar.

(3)

Select "Advanced" from "Preferences".

(4)

Click "Change Settings" for Proxies on the "Advanced" screen.

(5)

Select "Secure Web Proxy (HTTPS)" on the separate "Network" window that appears

(6)

Click "Apply Now" at the bottom.

(7)

Close the window.

3.

Set "Accept Cookies".

(1)

Select "Safari" from the menu bar.

(2)

Select "Preferences" from the "Safari" menu bar.

(3)

Select "Security" from "Preferences".

(4)

Select "Always" for "Accept Cookies" on the "Security" screen.

(5)

Close the window.

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