Service Details
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To access through Citibank Online |
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Or go to http://www.citibank.co.jp/mobile/im/en/
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| * | The time shown is in Japan Standard Time. |
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| * | For the most up-to-date information, please refer to "Notices" on Citibank Online. |
New Registration
| Service menu | Service hours | Maximum amount per transaction | Channel | Notice |
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| User Registration Those who use Citibank Online for the first time are required to compose and register user IDs and passwords. Those who have been using Citibank Online and have signed on by entering their Savings account number (last 7 digits of the number inscribed on your Banking Card ) and PIN for Citibank Online (PC-PIC), are also required to register user IDs and passwords. See Details for Citibank Online See Details for Citibank Mobile |
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Sign On/ Sign Off
| Service menu | Service hours | Maximum amount per transaction | Channel | Notice |
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| Virtual Pad Enter your password to sign on to Citibank Online on the virtual keypad displayed on the PC screen. Details |
0:00 | 24:00 |
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*Click on the keys on the Virtual Pad (case insensitive) when using the Virtual Pad to enter your password. |
Account Information
You may check the balance and details of your accounts including transaction history, for the past 180 days.
| Service menu | Service hours | Maximum amount per transaction | Channel | Notice |
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| Balance Summary You may view all of your accounts, your account balance, and total average monthly relationship balance of your accounts in the following categories: Yen Savings/Time Deposits, Foreign Currency Savings/Mutual Funds, Credit Borrowing, and Checkings. * You cannot check the balance of your Mutual Fund account on Citibank Mobile. |
0:00 | 24:00 |
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*Transactions made at Citibank Online after 16:50 on business days or at any time during weekends or holidays will be posted to your account the next business day and your account balance at ATM machines will be updated at that time. *ATM, branch, and J-Debit transactions made after 16:50 on business days, or at all times during weekends and holidays will be posted to your account the next business day. |
| Account Details and Activity You may view details and activity associated with each of your accounts for up to the past 180 days (up to the past 90 days with Citibank Mobile). |
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| Download Account Activity You may download your transaction records and account activities including those executed at CitiPhone Banking and/or our branches for the past 180 days. |
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*The file format is CSV. | ||
| Limit Control Status You may inquire your cash card daily withdrawal limit. |
*For questions regarding the Limit Control for your Advance Money account or corporate account, please consult an associate at one of our branches or call CitiPhone Banking. |
| * | Also please note that details of your Time Deposit accounts may not be shown if you have opened more Time Deposit than Citibank Online is able to display. |
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Fund Transfers
Use "Transfers to Unregistered Payees" if you wish to transfer funds to domestic bank accounts that you have not registered. You will need to register with the One Time Password Service in advance in order to make transfers to unregistered payees. If the payee is an account in Japan, you may register the account when first transferring funds to it as an unregistered payee. After the account has been registered, you can make transfers to it using the "Domestic Transfers" option on the "Transfers to Registered Payees" menu.
If you wish to remit funds overseas, you will need to register the payee in advance using the designated registration form. After you have registered the payee, you may remit funds using the "Overseas Remittances" option on the "Transfers to Registered Payees" menu.
| Service menu | Service hours | Maximum amount per transaction | Channel | Notice |
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| Transfers to Unregistered Payees - Citibank Accounts in Japan Transfer funds to payees not registered on your Payee List (Citibank accounts in Japan). Details |
18:30 | 14:30 of the following business day （This service may be unavailable during early morning or evening hours on business days.） |
[Domestic Transfers] If you have registered a mobile phone email address to receive One Time Passwords: 1,000 Yen to 4 million Yen If you have registered a computer email address to receive One Time Passwords: 1,000 Yen to 500,000 Yen |
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*Requests made after 14:30 on business days or at all times during weekends or holidays will be processed on the next business day.
*The funds transfer service for corporate or non-resident accounts is not available at Citibank Online. |
| Transfers to Unregistered Payee In Japan You may transfer funds to a domestic non-Citibank payee who is not registered to Payee List. Details |
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| Transfers to Registered Payees Transfer funds to recipients in Japan or overseas that you have registered. Details |
[Domestic] 18:30 | 14:30 of the following business day （This service may be unavailable during early morning or evening hours on business days.） |
[Domestic Transfers] If you have registered a mobile phone email address to receive One Time Passwords: 1,000 Yen to 6 million Yen If you have registered a computer email address to receive One Time Passwords: 1,000 Yen to 500,000 Yen |
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[Domestic Transfers] *Requests made after 14:30 on business days or at all times during weekends or holidays will be processed on the next business day. *The funds transfer service for corporate or non-resident accounts is not available at Citibank Online. To Other Unregistered Bank Accounts in Japan *Requests made after 14:30 on business days or at all times during weekends or holidays will be processed on the next business day. *The funds transfer service for corporate or non-resident accounts is not available at Citibank Online. |
| [Overseas] 18:30 | 15:00 of the following business day （This service may be unavailable during early morning or evening hours on business days.） |
[Overseas] 10,000 yen equivalent to 3 million yen equivalent |
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[Overseas] *You may execute only one overseas remittance transaction per business day (One business day is from 0:00 on one day to 24:00 on the next day). *Requests made after 15:00 on business days or at all times during weekends or holidays will be processed on the next business day. *The funds transfer service for corporate or non-resident accounts is not available at Citibank Online. Business funds transfers are not allowed for personal account holders. |
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| Payee List You may view account information concerning payees you have registered for online remittance. |
0:00 | 24:00 |
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*Up to 36 accounts can be registered. |
| Register for One Time Password Service Register for the One Time Password Service, which is necessary to make fund transfers to unregistered payees. Details |
- | *When registering an email address, you may choose to register either a mobile phone email address or computer email address. We recommend that you register a mobile phone email address for enhanced account security. *A confirmation e-mail will be sent to your registered e-mail address to notify you that your application has been processed. *After you register an email address, you will be sent a notice containing your Reference number by registered mail. After you receive the notice, you will be able to enable the One Time Password Service by going to "Enable OTP" on Citibank Online and entering your Reference number. You will then immediately be able to make transfers to unregistered payees. |
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| Changing Your OTP Email Address Change the email address you use to receive One Time Passwords. |
*You will need to enter a One Time Password in order to make changes. You may change your email address after you have acquired a One Time Password via your registered email address. *A confirmation e-mail and a document noting the change of your registered e-mail address will be sent to your newly registered e-mail address and to your registered physical address. *If you register wrong e-mail address, One Time Password Service would not be valid. Please note that you would need to re-register online and by e-mail in order to use this service again. |
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| Disable OTP Disable the One Time Password Service after you have registered for it. |
*If you wish to reactivate the service after having stopped it, you will again need to register on Citibank Online and enter the Reference number sent to you by registered mail. | |||
| Suspend Transfers to Unregistered Payees Suspend fund transfers to unregistered payees. |
*You do not need a One Time Password in order to suspend fund transfers to unregistered payees. *To reactivate fund transfers to unregistered payees after the service has been deactivated, you will need to enter a One Time Password. *This menu is used only by customers who have registered with the One Time Password Service. |
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| Reactivate Transfers to Unregistered Payee Service You may reactivate fund transfers to unregistered payees when the service has been deactivated. |
*To reactivate fund transfers to unregistered payees, you will need to enter a One Time Password. *This menu is used only by customers who have registered with the One Time Password Service. |
Transfers Between Same Currencies
You may transfer your deposit from one account to another in the same currency at citibank.
| Service menu | Service hours | Maximum amount per transaction | Channel | Notice |
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| Transfers You may transfer your deposit from one account to another in the same currency. |
0:00 | 24:00 （This service may be unavailable during early morning or evening hours on business days.） |
1 yen to under 5 million yen |
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*Transactions made at Citibank Online after 16:50 on business days or at any time during weekends or holidays will be posted to your account the next business day and your account balance at ATM machines will be updated at that time.
*ATM, branch, and J-Debit transactions made after 16:50 on business days, or at all times during weekends and holidays will be posted to your account the next business day. |
Buy/Sell Foreign Currency
You may sell or buy foreign currencies. You may also use Cross Currencies and Order Watch.
| Service menu | Service hours | Maximum amount per transaction | Channel | Notice |
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| Buy Foreign Currency You may purchase foreign currencies anytime you wish. Details |
0:00 | 24:00 （This service may be unavailable during early morning or evening hours on business days.） |
1,000 yen equivalent to under 50 million yen equivalent | |
*Transactions made at Citibank Online after 16:50 on business days or at any time during weekends or holidays will be posted to your account the next business day and your account balance at ATM machines will be updated at that time. *Customers transferring funds between Yen and foreign currency accounts are permitted to make a maximum of 100 transactions per bank business day (from 16:50 of one business day to 16:50 of the following business day). This upper limit represents the total aggregate number of transactions made through Citibank Online and Citibank Mobile. *When a transaction of an amount equivalent to greater than 20,000 United States dollars is executed, the exchange rate calculated with the Foreign Exchange fee and the current market rate as of the transaction day will be applied. Therefore, the displayed rates may be updated and changed during the transaction due to market fluctuation. In such cases, please try the transaction again at Citibank Online, or call CitiPhone Banking. *Transactions for any amount equivalent to greater than 50 million yen may not be executed at Citibank Online. In such cases, please consult an associate at one of our branches or call CitiPhone Banking. |
| Sell Foreign Currency You may sell foreign currencies anytime you wish, 24 hours a day. Details |
1 currency unit to under 50 million yen equivalent |
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| Cross Currency You may convert your existing foreign currencies into other foreign currencies. Details |
1,000 yen equivalent to under 50 million yen equivalent |
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*Transactions made at Citibank Online after 16:50 on business days or at any time during weekends or holidays will be posted to your account the next business day and your account balance at ATM machines will be updated at that time. *Cross Currency transactions (conversion of one foreign currency into another foreign currency) may be executed during one session, but such transactions require the original foreign currency to be converted into Yen first, then the Yen amount will be converted into your selected foreign currency. *The special rate for CitiGold members is not applied to Cross Currency Transactions executed at Citibank Online. To use this special rate, please ask our customer service staff at CitiPhone Banking, or an associate at one of our branches. *When a transaction of an amount equivalent to greater than 20,000 United States dollars is executed, the exchange rate calculated with the Foreign Exchange fee and the current market rate as of the transaction day will be applied. Therefore, the displayed rates may be updated and changed during the transaction due to market fluctuation. In such cases, please try the transaction again at Citibank Online, or call CitiPhone Banking. *Transactions for any amount equivalent to greater than 50,000,000 yen may not be executed at Citibank Online. In such cases, please consult an associate at one of our branches or call CitiPhone Banking. |
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| Order Watch Order Watch is a service from Citibank that closely watches market movements for you. When market rate matches your preferred rate, we will execute the transaction. Details |
0:00 | 24:00 24hours 365days (This Service may be unavailable during evening hours due to system maintenance.) |
500,000 yen equivalent to 50 million yen equivalent |
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*Transactions after 16:50 (Japan Standard Time) and on Saturday, Sunday, or holiday When orders are placed with ordinary yen deposit accounts or e-Savings accounts as Source Account after 16:50, order amounts are debited on the following business day. If the funds are moved by means of ATM withdrawals, automatic utility payments, etc., before this, balance shortage might happen against the order amount. In this case, your order will be automatically cancelled. *Please register your e-mail address for Alert Service in order to start using Order Watch service. "Create Order”, “Cancel Order”, “View Order Details”, and “Change Expiry Date” functions are available to start using Order Watch. *During the effective period of the order, the order amount cannot be used for other transactions. However, interest accruing to the savings fund will be credited to Yen Savings Account, MultiMoney Savings Account, or e-Savings Account in the same currency. If you desire to use the same funds for other transactions, you must first cancel your order. |
Yen･Foreign Currency Time Deposits/Structured Deposits
You may open either Time Deposits or Structured Deposits.
| Service menu | Service hours | Maximum amount per transaction | Channel | Notice |
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| Open/Yen･Foreign Currency Time Deposits You can open either Yen or foreign currency time deposits from your MultiMoney Savings Account or Yen Savings Account. Details |
0:00 | 24:00 （This service may be unavailable during early morning or evening hours on business days.） |
100,000 yen equivalent to 50 million yen equivalent |
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*Transactions made at Citibank Online after 16:50 on business days or at any time during weekends or holidays will be posted to your account the next business day and your account balance at ATM machines will be updated at that time. *When a transaction of an amount equivalent to greater than 20,000 United States dollars is executed, the exchange rate calculated with the Foreign Exchange fee and the current market rate as of the transaction day will be applied. Therefore, the displayed rates may be updated and changed during the transaction due to market fluctuation. In such cases, please try the transaction again at Citibank Online, or call CitiPhone Banking. *Transactions for any amount equivalent to greater than 50 million yen may not be executed at Citibank Online. In such cases, please consult an associate at one of our branches or call CitiPhone Banking. |
| Open Monthly Smile You may open Monthly Smile. Monthly Smile is a foreign currency time deposit that pays you interest at the end of every month. You don't have to wait for a maturity date. Details |
0:00 | 24:00 （This service may be unavailable during early morning or evening hours on business days.) |
100,000 yen equivalent to 50 million yen equivalent |
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*Transactions made at Citibank Online after 16:50 on business days or at any time during weekends or holidays will be posted to your account the next business day and your account balance at ATM machines will be updated at that time. *If you select to receive your Monthly Smile interest in the foreign currency of your deposit, your interest will be transferred into your MultiMoney Foreign Currency Savings deposit. If you select to receive your interest in Yen, your interest will be transferred into your Yen Savings account. If you select to receive your interest in Yen, and have an e-Savings account, your interest will be transferred into your e-Savings account. *Your monthly interest will be transferred into your account on the last business day of each month, but the amount may not be withdrawn until the next business day. If you select to receive your monthly interest in a currency that is different from the currency of your deposit, the interest will be automatically converted into your selected currency with the application of the TTB rates as of the last business day of each month. *When a transaction of an amount equivalent to greater than 20,000 United States dollars is executed, the exchange rate calculated with the Foreign Exchange fee and the current market rate as of the transaction day will be applied. Therefore, the displayed rates may be updated and changed during the transaction due to market fluctuation. In such cases, please try the transaction again at Citibank Online, or call CitiPhone Banking. *Transactions for any amount equivalent to greater than 50 million yen may not be executed at Citibank Online. In such cases, please consult an associate at one of our branches or call CitiPhone Banking. |
| Open Step Up Time Deposit You may open Step Up Time Deposit which is a foreign currency time deposit that provides customers monthly interest for 2 years. Details |
0:00 | 24:00 （This service may be unavailable during early morning or evening hours on business days.） |
500,000 yen equivalent to 50 million yen equivalent |
*Transactions made at Citibank Online after 16:50 on business days or at any time during weekends or holidays will be posted to your account the next business day and your account balance at ATM machines will be updated at that time. *When a transaction of an amount equivalent to greater than 20,000 United States dollars is executed, the exchange rate calculated with the Foreign Exchange fee and the current market rate as of the transaction day will be applied. Therefore, the displayed rates may be updated and changed during the transaction due to market fluctuation. In such cases, please try the transaction again at Citibank Online, or call CitiPhone Banking. *Transactions for any amount equivalent to greater than 50 million yen may not be executed at Citibank Online. In such cases, please consult an associate at one of our branches or call CitiPhone Banking. |
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| Open My First Gaika You may open My First Gaika which is a foreign currency time deposit that offers automatically diversified timing for buying foreign currencies. Details |
0:00 | 24:00 （This service may be unavailable during early morning or evening hours on business days.） |
300,000 yen equivalent to 30 million yen equivalent |
*Transactions made at Citibank Online after 16:50 on business days or at any time during weekends or holidays will be posted to your account the next business day and your account balance at ATM machines will be updated at that time. *Transactions for any amount equivalent to greater than 30 million yen may not be executed at Citibank Online. In such cases, please consult an associate at one of our branches or call CitiPhone Banking. |
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| Open Premium Deposit *To open a Premium Deposit Account, you must complete the Personal Profiling Questionnaire for Investment and Foreign Currency Deposits. Details |
10:30 | 14:30 and 18:30 | 23:00 （Available only on business days.） |
1 million yen equivalent to 10 million yen equivalent |
*Transactions made at Citibank Online after 16:50 on business days or at any time during weekends or holidays will be posted to your account the next business day and your account balance at ATM machines will be updated at that time. *Transactions for any amount equivalent to greater than 10 million yen may not be executed at Citibank Online. In such cases, please consult an associate at one of our branches or call CitiPhone Banking. |
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| Open World Mix You may open World Mix that pre-packaged time deposit that Citibank FX research team analysize the market and select currency. |
0:00 | 24:00 （This service may be unavailable during early morning or evening hours on business days.) |
500,000 yen equivalent to 50 milion yen equivalent |
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*Transactions made at Citibank Online after 16:50 on business days or at any time during weekends or holidays will be posted to your account the next business day and your account balance at ATM machines will be updated at that time. *When a transaction of an amount equivalent to greater than 20,000 United States dollars is executed, the exchange rate calculated with the Foreign Exchange fee and the current market rate as of the transaction day will be applied. Therefore, the displayed rates may be updated and changed during the transaction due to market fluctuation. In such cases, please try the transaction again at Citibank Online, or call CitiPhone Banking. |
MultiMoney Credit
MultiMoney Credit allows you to take out loans by collateralizing deposits held in MultiMoney accounts.
| Service menu | Service hours | Maximum amount per transaction | Channel | Notice |
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| MultiMoney Credit Borrowing You may borrow funds from the MultiMoney Credit. The MultiMoney Credit allows you to borrow funds by using the available credit in your MultiMoney account as collateral. |
0:00 | 24:00 （This service may be unavailable during early morning or evening hours on business days.） |
1,000 yen equivalent to 1 million yen equivalent (and 80% of collateral deposit balance in your MultiMoney account) | |
*Transactions made at Citibank Online after 16:50 on business days or at any time during weekends or holidays will be posted to your account the next business day and your account balance at ATM machines will be updated at that time. *You may borrow up to three times per business day (business days are from 16:50 on one day to 16:50 on the next business day). *Not available to corporate account holders, non-residents and customers under 20 years old. |
| MultiMoney Credit Repayment You may make the repayment of funds borrowed from your MultiMoney Credit. The MultiMoney Credit allows you to borrow funds by using the available credit in your MultiMoney account as collateral. |
- | *Transactions made at Citibank Online after 16:50 on business days or at any time during weekends or holidays will be posted to your account the next business day and your account balance at ATM machines will be updated at that time. *If you would like to make a payment for the whole amount borrowed with interest accrued, please do so during service hours between 9:00 and 16:50 on business days. *Not available to corporate account holders, non-residents and customers under 20 years old. |
Rate Information/Fee
You may check the latest interest and foreign exchange rates.
| Service menu | Service hours | Maximum amount per transaction | Channel | Notice |
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| Foreign Exchange Rates You may view the latest information regarding Foreign Exchange rates offered by Citibank. |
0:00 | 24:00 |
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*Rates are subject to change and are updated daily. *Applied rates are as of Date of Transaction shown above in the Foreign Exchange Rate chart. |
| FX Rate Trends You can view easy-to-understand graphs of long and short term movements of key foreign currencies. |
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| Yen Savings and Time Deposits You may view interest rates for Yen Savings and Time Deposit. *Super Teiki: More than 100,000 yen *Oguchi Teiki: More than 10 million yen |
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| Foreign Currency Savings and Time Deposits You may view interest rates for foreign currency savings and time deposits. |
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| Monthly Smile You may view interest rates for Monthly Smile. |
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| Step Up Time Deposits You may view interest rates for Step Up Time Deposit. |
*This fixed rates when you open your Step Up Time Deposit will be applied to the 2-year tenor of your account and will be unaffected by floating interest rates. *Applied rates are as of Date of Transaction shown above in the Foreign Exchange Rate chart. |
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| My First Gaika You may view interest rates for My First Gaika |
*Applied rates are as of Date of Transaction shown above in the Foreign Exchange Rate chart. *Rates are subject to change and are update daily. |
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| Premium Deposit You may view interest rates for Premium Deposit. |
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| World Mix You may view interest rates for World Mix. |
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| MultiMoney Credit You may view interest rates for MultiMoney Credit. |
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*Loan interest rates are floating rates, and are subject to change at any time due to natural market fluctuations. *The displayed interest rates will be applied to deposits on the transaction date shown in the above chart. |
Customer Service
Change your address, the User ID and password you use when signing on to Citibank Online and other information you've registered. You can also enable settings for the Alert Service and eStatement Service.
| Service menu | Service hours | Maximum amount per transaction | Channel | Notice |
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| Configure Alert Service You may register or update Alert Service which is a service that sends messages to your registered e-mail address, notifying you of your bank card usage. Details |
0:00 | 24:00 |
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*The Alert Service is not available for corporate or joint account holders. *Checking accounts may not be registered for this service. *You can change your registered email address on the "Alert Service Email Address" menu. *If you change your registered e-mail address, your Alert Service will be invalid. If you would like to use the Alert Service again, please re-register your e-mail address for this service. |
| Change Address You may change your registered address when moving within Japan. *To change your registered address when moving outside Japan, please submit a request form. Please ask our customer service staff at CitiPhone Banking for further details. |
*You may request once per day. Please contact CitiPhone Banking and consult an associate if you
wish to make more than once in the same day. *Address change on Citibank Online is not available for customer who has Mutual Found Account. *Your request for the address change service will be processed and completed in approximately one week. *The address change service is not available for corporate, non-resident, Mutual Fund, or Special account holders at Citibank Online. *This menu is available only in Japanese for Japanese language address. |
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| Change Password You may change the password you registered to sign on to Citibank Online. |
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For both Citibank Online and Citibank Mobile, you can use the same User ID and Password. | ||
| Change User ID *You may change the ID you registered to sign on to Citibank Online. |
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| Limit Control Change You may change your cash card withdrawal limit for each account. You may only request a lower limit for your cash card at Citibank Online. |
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*You may only request a lower limit once per business day for your cash card for one account at Citibank Online. To
increase your limit, please consult an associate at one of our branches or call CitiPhone Banking. *Setup changes will be in effect 3 to 5 business days after your request is processed. *Setup changes for Advance Money accounts or corporate accounts may not be made at Citibank Online. Please consult an associate at one of our branches or call CitiPhone Banking. *When viewing ‘Current Limit’ after 16:50 on a business day (Japan Standard Time), the information you are viewing is that of 16:50 and not after. Similarly, when viewing on Saturdays, Sundays, and national holidays, the information you are viewing is that of 16:50 from the previous business day. For that reason, the Current Limit you are viewing may not be identical to the actual limit (i.e. changes made after 16:50 are not reflected). |
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| Alert Service email Address You may register your e-mail address or update your registered e-mail addresses. *To use the Alert Service, go to “Configure Alert Service” to apply for the service after registering your e-mail address here. |
*You may register up to two e-mail addresses. *If you delete your e-mail address registered for the Alert Service, the settings for your Alert Service will become invalid. * "E-mail address 2" will replace "E-mail address 1" if you delete your registered E-mail address 1. *If you set your mobile phone e-mail filter feature to only accept e-mails from specified addresses, please add "citi.com" as one of your specified addresses. |
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| Manage e-Statements The e-Statement Service enables you to receive your consolidated bank e-Statement and other similar bank e-Statement in the PDF file format via the email address you specify for e-Statements delivery. |
0:00 | 24:00 (Services may not be available during early morning and late evening hours on business days.) |
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*Please note if you would like to stop receiving e-Statement and start receiving paper based statement, it costs you. *If you have both e-Savings account and Mutual Funds account if doesn't cost you to issue paper based statement. |
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| Apply for e-Savings You may open e-Savings. |
0:00 | 24:00 |
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| Citibank Online Message Read New Messages You may read messages sent from Citibank. Details |
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| Citibank Online Message Send a Message You may compose and send messages to our associates at Citibank Customer Service to inquire about menu details and request registration, application forms. Details |
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| Citibank Online Message Folder of Sent Messages You may read messages you have sent to Citibank. |
Personal Profiling
Customers complete a questionnaire called "Personal Profiling for Investment and Foreign Currency Deposits".
| Service menu | Service hours | Maximum amount per transaction | Channel | Notice |
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| Conduct Profiling Customers complete a questionnaire called "Personal Profiling for Investment and Foreign Currency Deposits". |
0:00 | 24:00 (Services may not be available during early morning and late evening hours on business days.) |
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*Your risk score is good for one year from when it is acquired. We ask that customers update their risk scores based on new details and circumstances, such as when your financial status or investment objectives change, or when other relevant changes occur, even if you've had your current risk score less than one year. *Generally, you may only complete one Personal Profiling Questionnaire per day. As an exception, on Citibank Online, you may fill out the questionnaire once more on that day if you need to correct an error. Please be aware that after you acquire a risk score via Citibank Online, you may not complete another questionnaire on Citibank Online for thirty days from the day after submission of the questionnaire. |
| Customize Toolbar Change the settings for the Toolbar where your risk score is displayed |
Planning Tools
These enable you to run various simulations concerning foreign currency deposits.
| Service menu | Service hours | Maximum amount per transaction | Channel | Notice |
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| Yield Calculator Calculates Yen yields of funds managed in a foreign currency using assumed exchange rates. |
0:00 | 24:00 |
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"Citibank Annual Interest Rate" automatically displayed on the screen are publicly disclosed rates of Citibank. Add-on rates cannot be entered. |
| FCY(Foreign Currency) Breakeven Calculator Calculates the exchange rate at which a deposited amount becomes identical to the amount paid at maturity/withdrawal. |
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| FCY Sell Calculator Assumes an exchange rate at the time of deposit (TTS) and a Yen-based yield in order to determine the exchange rate at maturity/withdrawal (TTB) required to generate the specified yield. |
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| FCY Buy Calculator Assumes an exchange rate at maturity/withdrawal (TTB) and a Yen-based yield in order to determine the exchange rate at the time of deposit (TTS) required to generate the specified yield. |
| * | The hours shown more are displayed in Japan Standard Time. |
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| * | For the most up-to-date information, please refer to "Notices" on Citibank Online. |
Citibank Online Helpdesk
| Toll free |  |
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| Within Japan | 045-330-2888（telephone charges apply） |
| From overseas | 81-45-330-2888（telephone charges apply） |
For English guidance, press 
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for Japanese guidance, press 
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For sign on process on Citibank Online
For transaction related problems
For One Time Password Service
For technical support and other inquiries
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Citibank Japan Ltd. Solicitation Policy Basic Policy for Anti-Social Forces How to use this site シティバンク銀行株式会社 登録金融機関 関東財務局長 （登金） 第623号 加入協会 : 日本証券業協会（特別会員）, 社団法人 金融先物取引業協会 Copyright © 2010 Citibank Japan Ltd. |