• Banking Services top
• Deposits/Withdrawals
• Fund Transfers/Overseas Remittances
  • Fund Transfers to Unregistered Payee Service
  • Fund Transfers to Japan Post Bank Accounts
• Service Charges
  • Total Average Monthly Relationship Balance
  • Discount Fees
• Change Profiles and Download Forms
• Overseas Use
  • How to Use Overseas ATMs
  • Notes Concerning Overseas CD/ATM Use
  • Contact from Overseas
• CAP Service
  • Limit Control
  • Alert Service
  • Virtual Pad
  • One Time Password Service
• Citibank Cards
  • Banking Card
  • Gaika Cash Card
  • Supplementary Card
• Branches & ATMs
  • Hokkaido Area
  • Kanto Area
  • Tokai Area
  • Kansai Area
  • Kyushu Area
  • Internet Branch (Japanese only)
  • Saturday Banking
  • Evening Banking
  • 365 Day Banking
  • Consulting Service
  • 24-hour, 365-day Free ATM Service
• Internet Banking
  • Service Details
  • How to Use Citibank Online
  • Notices Concerning Use of Citibank Online
  • Supported Environments/Browser Settings
  • Frequent Asked Questions
• Citibank Mobile
  • Service Details
  • How to Sign On
  • How to Register Your ID and Password
• CitiPhone Banking
  • How to Use CitiPhone Banking
  • Precautions When Using CitiPhone Banking
• Other Services
  • e-Statement
  • J-Debit
  • Demand Draft Issuance
  • US Dollar Cash Exchange Service
  • Consolidated Bank Statements

How to Use Citibank Online

Registration / Sign On

• User Registration
• Sign On

Transfers

Transfers to Registered Payee

• Transfers to Registered Payees - Domestic Transfers
• Transfers to Registered Payees - Overseas Remittances
• Registering / Deleting Payee Accounts

Transfers To Unregistered Payee

• Transfers to Unregistered Domestic Citibank Payees
• Transfers to Unregistered Payees in Japan

Deposits

Personal Profiling for Investment and Foreign Currency Deposits

Buy / Sell Foreign Currency

• Buy Foreign Currency
• Sell Foreign Currency
• Cross Currency Transaction
• Order Watch

Open Time Deposit / Structured Deposit

• Foreign Currency Time Deposit
• Yen Time Deposit
• Monthly Smile
• Step Up Time Deposit
• My First Gaika
• Premium Deposit
• World Mix

Customer Service

Alert Service E-mail Address

Configure Alert Service

One Time Password Service

• Registering for the OTP (One Time Password) Service
• Request One Time Password
• Changing Your One Time Passwords Email Address

e-statement

• Apply for eStatement Service
• Updating eStatement Registration Details
• Suspending eStatement Service

Citibank Online Message Service

• Read New Messages
• Send a Message

Back to the top

Text Size