How to Sign On

Those who use Citibank Online or Citibank Mobile for the first time are required to register for User IDs and Passwords.

Please clickto see How to Register Your ID and Password.

Please follow the instruction below to sign on to Citibank Mobile.

Access to Citibank Mobile site (http://www.citibank.co.jp/mobile/im/en):

	Access by entering URL or QR code: • enter URL(http://www.citibank.co.jp/mobile/im/en) on your mobile device browser. • If your mobile phone is equipped with a bar-code reader function, you can access the site easily by scanning the QR code on the right. (Common QR code to all three mobile phones)

	Access from mobile phone menu:

iMenu

Menu list

Mobile Banking

Other banks/Citibank

Yahoo! Keitai

メニューリスト

バンキング

都市銀行

シティバンク

EZweb

メニューリスト

バンキング・マネー

都市銀行

シティバンク

STEP1

Select Citibank Mobile Sign On on the screen.

STEP2

Agree with Citibank Mobile Terms and Conditions and select Sign on.

STEP3

Enter your User ID and Password.
If you don't have registered User ID and Password yet, please register from Registration.


Citibank Mobile Services Information on services available before and after Signing on Citibank Mobile. Details


How to Register on Mobile How to register User ID and Password through Citibank Mobile. Details


Incompatible Mobile Models List of mobile phones incompatible with Citibank Mobile. Details

Notice

* Customers are responsible for connection fees and call charges.

* Currently available with NTT DoCoMo, KDDI/au, SoftBank mobile phones.

* Mobile phone models must support end-end SSL in order to use this service.

Citibank Online Helpdesk

Toll free
Within Japan	045-330-2888（telephone charges apply）
From overseas	81-45-330-2888（telephone charges apply）

For English guidance, press , for Japanese guidance, press .

For sign on process on Citibank Online

For transaction related problems

For One Time Password Service

For technical support and other inquiries

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