Citibank Ikebukuro Branch (Branch code: 037)
1-minute walk from the West exit of Ikebukuro Sta. in Metropolitan-Plaza, 9th floor.
Business Hours
| Branch service counter | Regular business hours | Weekdays 9:00 - 15:00 |
|---|---|---|
| Saturday Banking* | Saturday 10:00 - 16:00 | |
| ATM | 365 days a year 8:00 - 22:30 | |
| * | Available services of Saturday Banking differ from regular banking hours. |
|---|---|
| * | All transactions after 15:00 on weekday and all day on Saturday, Sunday and Holiday are dated as of the next business day. |
| * | The transaction at ATM on business days after 16:50 and weekends & holidays will be reflected to CitiPhone Banking Automated Voice Guidance Service and Citibank Online on the next business day. |
| * | Bank business days and bank business hours are subject to change. Please inquire for details. |
Services
Branch service counter
Below chart shows available service for each business hours. As business hours differ by branches, please see the business hours above for each branch.
| Business Hours | Weekdays | Saturdays | Remarks | |
|---|---|---|---|---|
| Regular Business 09:00 ~ 15:00 |
Evening Banking 17:00 ~ 19:00 |
Saturday Banking 10:00 ~ 16:00 |
||
| Opening Accounts | ||||
| Opening accounts | Ο | - | - | |
| Deposits/Withdrawals | ||||
| Deposits in cash (Yen and US Dollars) | Ο | - (*) | - (*) |
* Yen transactions are available at ATMs. |
| Withdrawals | Ο | - (*) | - (*) | |
| Fund Transfer/Remittance (*1/*2) | ||||
| Transfers to other Citibank branches (from Citibank accounts) | Ο | - (*3) | Ο |
*1 Yen remittance requests to other domestic banks will be accepted at branch service counters until 13:30 on weekdays. Foreign currency remittance requests to domestic banks will be accepted at a branch service counter until 11:00 on weekdays. Remittance requests received between these times and 15:00 on weekdays will be handled on the next business day. *2 Transfer/Remittance requests received during Saturday Banking hours will be handled on the next business day. *3 Available at ATM. *4 Please use the ATM to transfer cash of up to 100,000 yen. This transaction cannot be made via a branch service counter. *5 Only ATMs will be used for fund transfer the fund directly from your account. No cash will be accepted for this transfer. |
| Transfers to other Citibank branches (in cash) | Ο | - | - (*4) | |
| Transfers to other banks (from Citibank accounts) | Ο | - (*5) | Ο | |
| Electronic overseas transfers (from Citibank account) | Ο | - | Ο | |
| Balance Certificate Issuance | ||||
| Balance certificate issuance | Ο | - (*) | Ο |
* Please contact CitiPhone Banking using the telephone near the ATM to make your request. |
| Fund Transfers/Opening Time Deposits | ||||
| Fund transfers within accounts | Ο | - | Ο (*) |
* Transactions received during Saturday Banking hours will be handled on the next business day. |
| Opening time deposits | Ο | - | Ο (*) | |
| Consultations | ||||
| Asset management consultations | Ο | - | Ο | |
| Mutual funds/Investment-type pension consultations | Ο | - | Ο | |
| Exchanging Foreign Currency | ||||
| Exchange between foreign currencies and Yen (US dollar only) | Ο | - | - | |
| Traveler's Checks/Personal Checks | ||||
| Issue and exchange of traveler's checks | Ο | - | - |
* Traveler's checks and other checks received during Saturday Banking hours will be handled on the next business day. Mini branches do not offer this service during Saturday Banking hours. |
| Depositing Traveler's checks/Personal checks | Ο | - | Ο (*) | |
| Issuing remittance checks/Personal checks | Ο | - | - | |
| Applications and Change Requests | ||||
| change of address | Ο | - | Ο (*1) |
*1 Changes will come into effect from the next business day or later. *2 Newly registered PIN and T-PIN will be in effect immediately. |
| change of registerd seal/Signature | Ο | - | Ο (*1) | |
| Change of name | Ο | - | Ο (*1) | |
| PIN/T-PIN change | Ο | - | Ο (*2) | |
| Withdrawal limit change | Ο | - | Ο (*1) | |
| Account Closure | ||||
| Account closure | Ο | - | Ο (*) |
* Requests for account closure made during Saturday Banking hours will be handled on the next business day. Residual balances cannot be paid in cash. * Your balance after deduction of fees will be remitted to your designated account on the next business day. Please note that remittance fees are your responsibility. |
ATM
- 365 days a year 8:00 - 22:30
- Business hours for Sundays/Holidays apply to a public holiday that falls on a weekday or a Saturday.
| Services | Weekdays | Saturdays | Sundays and public holidays |
|---|---|---|---|
| Deposits in cash (Yen only) | Ο | Ο | Ο |
| Withdrawals (Yen only) | Ο | Ο | Ο |
| Transfers to other Citibank branches (up to ¥100,000) | ∆（*1） | ∆（*2） | - |
| Transfers to other Citibank branches (using a Banking Card) | Ο | Ο | Ο |
| Transfers to other banks (using a Banking Card only) | Ο | Ο | Ο |
| Balance inquiry | Ο | Ο | Ο |
| *1 | Weekdays: Available 9:00 - 15:00 |
|---|---|
| *2 | Saturday: Available 10:00 - 16:30 |
Address
9F, Metropolitan-Plaza, 1-11-1 Nishi-Ikebukuro
Toshima-ku, Tokyo 171-0021
Tel (weekdays 9:00 - 17:00) : 03(5951)8405
 |
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