Evening Banking
Many of our customers may not find the time during the busy workday to take care of their banking needs. You may also wish to spend more time managing your investments and assets.
Citibank has introduced Evening Banking Hours to help you enjoy the convenience you desire.
Business Hours
Weekdays 17:00 to 19:00
| * | Not available on holidays and from Dec. 31 to Jan. 3. |
|---|
Services
Opening accounts, asset management consultations.
Ο Available at branches/mini branches.
Δ Available at branches only. Not available at mini branches and Gotanda Branch.
- Not available.
| Servｉce | Weekdays | Remarks |
|---|---|---|
| Evening Banking 17:00 ~ 19:00 |
||
| Opening Accounts | ||
| Opening accounts | Ο | |
| Deposits/Withdrawals | ||
| Deposits in cash (Yen) | - |
*Yen transactions are available at ATMs. |
| Withdrawals (Yen) | - | |
| Fund transfers/Remittances(*1) | ||
| Transfers to other Citibank branches (from Citibank accounts) | Δ (*2) |
*1 Transfer/Remittance requests will be handled on the next business day. *2 You can also use ATMs to make fund transfers. *3 Please use the ATM for cash transfers of up to ¥100,000. You cannot make a request at a branch counter. *4 ATMs can be used to transfer the funds directly from your account. No cash can be accepted for this transfer. |
| Transfers to other Citibank branches (in cash) | - (*3) | |
| Transfers to other banks (from Citibank account) | Δ (*4) | |
| Electronic Overseas transfers (from Citibank accounts) | Δ | |
| Balance certificate issuance | ||
| Balance certificate issuance | Δ (*) | *You can also contact CitiPhone Banking using the telephone near the ATM to make your request. |
| Fund transfers/Opening time deposits | ||
| Fund transfer within account | Ο | |
| Opening time deposits | Ο | |
| Consultation services | ||
| Asset management consultations | Ο | |
| Mutual funds/Investment-type pension consultations | Ο | |
| Exchange foreign currency | ||
| Exchange between foreign currencies and Yen (US dollar only) | - | |
| Traveler's checks/personal checks | ||
| Issue and exchange of traveler's checks | - |
*Traveler's checks and other checks received during Evening Banking hours will be handled on the next business day or later. |
| Depositing traveler's checks/personal checks | Δ (*) | |
| Issuing remittance checks/Personal checks | - | |
| Applications and Change requests(*) | ||
| Change of address | Ο |
*Changes will come into effect from the next business day. |
| Change of registered seal/signature | - | |
| Change of name | Ο | |
| PIN/T-PIN change | - | |
| Withdrawal limit change | Ο | |
| Account closure | ||
| Account closure | Δ (*) |
*Requests for account closure made during Evening Banking will be handled on the next business day. The residual balance cannot be paid in cash. *Your balance after deduction of fees will be remitted to your designated account on the next business day. Please note that remittance fees are your responsibility. |
- Payment for service charges is not accepted in cash.
- Transactions during Evening Banking will be handled on the next business day.
- Transactions via ATMs on business days after 16:50 or on weekends and holidays will be reflected in the CitiPhone Banking Automated Voice Guidance Service and Citibank Online from the next business day.
- Bank business days and bank business hours are subject to change. Please inquire for details.
Branches offering Evening Banking
Kanto
- Ohtemachi Branch
- Shinjuku Higashiguchi Branch
- Shinjuku Minamiguchi Branch
- Aoyama Branch
- Hiroo Branch
- Yokohama Branch
- Chiba Branch
Tokai
Kansai
| * | As of March, 2009 |
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