Basic Information
-Customer Service
-Lost/Stolen
-PIN
-Signature
-Supplemental Card
-Credit Line
-Transaction Settlement
-Exchange Rate
-Warning against fake e-mails
-
Service Guide
-Citi Card Service Guide(PDF)
-
Citi Cards Mobile Online
-Citi Cards Mobile Online
-
Monthly Billing Statement
-English Statement
-e-Statement
-Citi Alert Service
-
Finance and Insurance
-ATM Locations
-Citi Assist
-
Citi Rewards Program
-Citi Rewards Program
 (Japanese only)
-
Terms and Conditions
-
FAQ
-Card Application
-Card Renewal
-Payment
-Various Changes
-Citi Cards Online
-Other
-

-  
Notice Regarding Unacceptance at Partial Internet Shopping Merchants for "Citi Rewards Card" and "Citi Rewards World Card"
Notification of New Application System Maintenance
Important Notice Regarding Revision of Citi Dollar Card Special Agreemments
Important Notice Regarding Revision of Terms and Conditions for Citi Card Membership and Citi Elite Special Agreements
Notification of Closing Photo Card (Card with Photograph) Service
Citi Account Online Compromise in North America
To all victims of the Great East Japan Earthquake
Notice: Contributions for the Great East Japan Earthquake
Important Notice Regarding Revision of Special Agreements
for Membership of Citibank Citi Gold Card/ Citibank Citi Platinum Card

Register Now! Citi Alert Service
Request for submission of your annual income proof due to the revised Moneylending Business Law
Important Notice to Northwest/Citi World Perks VISA Cardholders
Important Notice Regarding Registration and Inquiry to Personal Credit Information Agency
Notice Regarding Transaction Advice

How to  
1. Click on the button below. A Sign-on screen will be displayed.
2. Please enter your User ID and Password.
* When you sign on to Citi Cards Online for the first time, your card number, Telephone PIN(T-PIN) and E-mail address are required.
3. Please read "Citi Cards Online Customer Agreement" carefully and use Citi Cards Online upon agreement to the Customer Agreement. We will regard your Sign-on to the Citi Cards Online as your agreement to the Customer Agreement.


6 Services

Recent Transaction Inquiry
Transaction History
Revolving Credit Summary
Revolving Loan Summary
Payment History(Citi Clear Card)
Payment at Convenience Store(Citi Clear Card)
Cash Advance/Revolving Loan
Update my Profile
Change Payment Options
PIN/T-PIN Requests
Subscribe/ Unsubscribe DM
Point Inquiry
Redemption History
Point Redemption
Credit Limit Summary
Temporary Credit Limit Increase
Permanent Credit Limit Increase
Cashing/Revolving Loan Line Increase
Campaign & Citi ETC Card
Document Request

Services will be available 24 hours a day, 7 days a week. Please note that services may be temporarily suspended or discontinued without prior notice, due to maintenance. Please note that your access may be restricted based on your card usage.

We are officially supporting following browsers/OS.

EWindows XP and above
EMicrosoft Internet Explorer above 5.0
ENetscape above 7.0
Citi Cards Online doesn't support Macintosh.
Please note that our website may not be available, even if the supporting browsers/OS above are used currently.